About InnoVapor

Our Company: InnoVapor, LLC

Welcome to the InnoVapor, LLC website. Our goal is to give adult smokers a revolutionary and superior choice.

Our Mission: The Highest Quality

Our mission is to provide you with the highest quality electronic cigarettes &accessories and e-liquid available.

Our Commitment: Timely Info

InnoVapor, LLC is committed to providing you with the most relevant information possible. We provide helpful how-to videos, user guides, reviews, and links to many resources to allow you to make the best decision possible for you. We will never claim that any product is perfect, only the best we have found so far. When we find better products we will make sure to sell them. We are constantly adding new information to our site to provide a source for current and relevant information relating to electronic cigarettes.

Our Product: Purity & Superiority

We offer what we feel are the best electronic cigarettes available from China and the United States. We stock the full line of ULTRApure E-Liquid, simply the purest liquid available and made in the USA. Our kits are assembled and tested here in the United States, with your choice of ULTRApure, to assure the highest quality control. We also stock a complete supply of atomizers, batteries, cartridges, drip tips, chargers, power adapters, and cases to keep your supply at the level you desire.

Thank you for considering InnoVapor, LLC as your supplier of electronic cigarettes & accessories and e-liquid.

Innovapor, LLC Warranty Policy:

InnoVapor, LLC sells the best electronic cigarette products on the market. We believe, with proper care and maintenance, the products we sell will outlast any other products manufactured.

The Alpha Main Body, Alpha Battery Sleeve, Alpha Atomizer Interface, Alpha Reservoir Expansion System, and Alpha Custom Carrying Case have a 10 year warranty against manufacturing defects. The Alpha Switch Assembly has a 3 year warranty against manufacturing defects. All Chinese made atomizers, batteries, chargers, and power adapters have a "dead on arrival" warranty meaning if the product does not function correctly when it is received by the Customer, it is subject to replacement under warranty. Customer must notify InnoVapor, LLC at support@innovapor.com of any warranty claim within 48 hours of receipt of their products. Warranty begins when we receive confirmation of delivery, given to us by the USPS delivery confirmation system. All products subject to warranty replacement must be returned to InnoVapor, LLC, PO Box 7368, Boise, ID 83707. Customer must return products subject to warranty claim in the original package and include the original packing list. Customer is advised to adequately insure package and ship with delivery confirmation. Upon inspection and approval by InnoVapor, LLC, products subject to warranty replacement will be replaced. InnoVapor, LLC will NOT warranty products damaged by the Customer. Products approved for warranty replacement will NOT be refunded. ULTRApure E-Liquid carries no warranty and cannot be returned. Pelican cases have an unconditional lifetime warranty. All sales are final.

Instructions for Warranty Replacement:

PLEASE NOTE
For a replacement, each of these steps must be followed:

STEP 1: Contact Innovapor, LLC about the defective part being returned for replacement. STEP 2: Place defective part in correct packaging. STEP 3: Include original packing slip. STEP 4: Indicate what is wrong with the product being returned. STEP 5: Prepare the package for safe delivery. STEP 6: Address package to: Innovapor, LLC P.O. Box 7368 Boise, ID 83707 STEP 7: Send package with proper postage.

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